Tri Chapter 2016 Speaker
Keynote Speaker
I am pleased to introduce our speaker, Scott Carbonara. Scott’s held nearly 30 jobs since his first paper route when he was 8-years old. But he has spent much of the last 25 years practicing just 1 calling: he challenges people to imagine and create better lives for themselves and those around them. Scott is known as The Leadership Therapist, as he draws on his diverse background as an award-winning Family Therapist in the State of Michigan before transitioning into corporate America, where he served in a senior executive role as chief of staff for a multibillion dollar company. Today, he is an international speaker, trainer, and management consultant specializing in Leadership. He is also the author of four leadership books, including A Manager’s Guide to Employee Engagement. Throughout all his work, Scott aims to bring authentic leadership to life from the boardroom to the family room.
Watch Scott Carbonara demo: The Leadership Therapist--Speaker, Author, Consultant
Speaker Bio:
Scott Carbonara is a keynote speaker, author, and consultant who is passionate and skilled in engaging a company’s greatest asset: its people. Scott helps organizations and individuals create and live the stories they want to have told by stakeholders, employees, and customers. Scott is known as “The Leadership Therapist” for his diverse professional portfolio–from serving as an award-winning crisis counselor–to executive director of communications/change management and eventually chief-of-staff of a multi-billion-dollar healthcare company. He addressed a skyrocketing 38% attrition rate and, through digging beyond the surface and implementing creative employee engagement initiatives, reduced it to an unprecedented 6.5%–saving millions of dollars. Scott has spoken for such esteemed groups as SAS, Wal-Mart, and AT&T Global, and is the author of several leadership books including A Manager’s Guide to Employee Engagement (McGraw Hill). He breathes life into employee engagement, culture, change management, communication, and customer service.
Closing Speaker
Debra J. Schmidt is known as “Loyalty Leader®.” She helps companies boost profits by leading the way to greater customer, employee and brand loyalty.
Debra is an author, consultant, trainer and professional speaker. She is in demand as one of the nation’s top customer loyalty experts -- helping clients keep more customers, retain more employees, get more referrals and sell more products.
As the owner of Loyalty Leader® Inc., Debra provides training, consulting and keynote addresses for Fortune 500 companies, small businesses, professional organizations and trade associations throughout the United States. She has developed customer service standards and delivered training for companies such as Northwestern Mutual, Miller Brewing Company, Wells Fargo, Roundy’s, American Family Insurance, Kohler Co, Lucent Technologies and the Green Bay Packers.
She has a master's degree and over 30 years of business management experience in a wide range of industries. In 1991, Debra was nominated for an Emmy Award for the production of a television special about child abuse. In addition to her frequent television appearances on Fox News in Milwaukee, Wisconsin, Debra has been a featured guest on radio shows throughout the United States. Her articles have appeared in hundreds of magazines and on-line publications.
Breakout Sessions
Title: Diagnosis, Repair and Restoration of Building Facades - presented by Ziad M. Salameh
Summary:
Multiple deaths and injuries have occurred as a result of falling masonry/cladding components from building facades in the last few decades. If proper façade maintenance and monitoring techniques are implemented, lives could be saved and injuries prevented. This presentation discusses several aspects of diagnosing, repairing, and restoring building facades. The instructor discusses municipal facade ordinances requirements, facade examinations, facade distress classifications, and other important topics.
Presenter:
ZIAD M. SALAMEH, Ph.D., P.E. is the Principal-In-Charge at Ziad Salameh LLC (ZS), a multi-disciplinaryconsulting engineering firm. He brings more than 30 years of professional experience related to building envelope assessments, structural designs, structural failure investigations, repair recommendations, and construction consulting. Dr. Salameh has extensive background and experience performing facade critical examinations for numerous constructed facilities across the country. In addition to his consulting experience, Dr. Salameh serves as a member of the City of Milwaukee High Rise Buildings Committee. He also served as an adjunct associate professor of building structural systems and foundations at the School of Architecture and Urban Planning (SARUP) as well as the School of Engineering – University of Wisconsin – Milwaukee. Dr. Salameh currently serves as Vice Chairman of the executive committee of American Society of Civil Engineers (ASCE) Forensic Engineering Division (FED).
Title: Get PSST! Igniting Employee Passion and Preferences - presented by Scott Carbonara
Today’s leaders are desperate to do more with less in an industry filled with change and uncertainty. These same leaders know that an engaged culture translates into loyal customers—a crucial piece in today’s complex marketplace puzzle. If you can’t reduce your workload or increase your staffing budget, your most assured tool for maximizing performance and productivity is through tapping into your employees’ discretionary efforts. Once you have applied Scott’s WHIP principle (What you Have In your Possession), it’s time to Get PSST… That is, it’s time to get Personal, Strengths-based, Social, and Targeted with each employee to maximize engagement and performance! Learn how to inspire your team to want to give their best, through the practical and often fun principles in Scott’s book A Manager’s Guide to Employee Engagement.
• Learn ways to tap into employees’ personal strengths
• Discover how to position people into their areas of strength for maximum performance
• Become equipped with tools for getting targeted with employees’ passions and interests
Title: Spec Books That Empower You To Work At Your Professional Best - presented by Curt Norton
As a facility management leader, you know how important problem solving skills are. But do you know what’s even better than that? Try, problem avoidance skills. Join Curt Norton from Strang Inc - a 25 year construction and design pro - as he provides guidance and insight on how to develop a contract and specifications that will help you get what you want out of your next project. For example, attendees, will be able to:
- Describe which specification topics require owner input upfront, and why.
- Associate which contract items require outside counsel, and tips on seeking counsel.
- Explain the differences between extended warranties the contract warranty, and the correction period.
Get the specs right and you can address project-critical decisions with confidence.
Curt Norton has been writing specifications for commercial construction projects for more than a dozen years. From carpenter to contract administration, Curt holds a diverse background in the A/E/C industry. He earned a Bachelor’s Degree in Construction Administration from the University of Wisconsin – Madison in 1991 and has been a guest instructor on construction specifications at UW-Madison. He is a Certified Construction Specifier and is LEED AP accredited for Building Design and Construction. Over the years, Curt has held roles from construction project manager to specification writer to quality assurance monitor. He has experience in both residential and commercial markets, representing general contractors, design builders, commercial real estate developers and A/E firms. Curt also uses his talents to support Logan’s Heart & Smiles, a group dedicated to renovating homes for families with disabled children. He is currently Director, Specifications at Strang, Inc.
Title: Go Ask Alice. I Think She'll Know - Generational Integration Within the Workplace - presented by Alice Clark
As employers attempt to balance the expectations of an increasingly diverse work force, companies are re-thinking the means to an end for their bottom line. Millennial’s entrepreneurial spirit and alternative thinking has thrown traditional corporate life out of balance leaving employers mystified as to why they struggle to attract and retain young workers. This talk will look firstly at the interpersonal workplace dynamic by offering perspectives from each generation’s unique point of view and highlighting key points of empathy. Secondly, it will expand on what can be done from an architectural and interior design perspective to encourage a productive environment all workers can thrive in. Improved profitability can be achieved by hiring appropriately and investing in your unique workplace where it counts.
Speaker Bio:
Alice Clark is an Interior Design Specialist at Strang Inc. and is a LEED ID + C accredited professional. She graduated from UW Madison in December 2014 with a Bachelor’s degree in Interior Architecture and a certificate in 2D Design. Alice first started talking about intergenerational communication during her time as the President of the School of Human Ecology’s honor society when there was a communication gap between the alumni whose ages ranged from 60-80, and the members who were college students. Since then she has presented on the topic to classrooms, clients, and colleagues and written a white paper on the subject as it relates to designing for Millennials in the workplace. Alice’s other interests include sustainable building strategies, trends in design, and innovative technology. She serves as a member of the design and sustainability committee at Strang.
Title: "All I Need is the Air I Breathe" - An Update on IAQ: Challenges and Solution Strategies
Research by EPA has documented that, in any given building, approximately 20% of the occupants have
symptoms at work that go away when they leave the building. What factors turn that “norm” into a full blown IAQ problem? What do you do when your options for investigation have been exhausted? This session will describe a tool that can be used to bring those investigations to a close.
Speaker Bio:
Sharon Bessa began her career as a nurse and is grateful every day for the path that led to a career in Industrial Hygiene. Who else, she says, gets to watch appliances assembled, truck parts welded, metal castings sand-blasted, drugs manufactured, and a tonsillectomy – all in the same week?! And she gets to go behind all those doors that say “Authorized Personnel Only!”
Sharon worked for OSHA for seven years before starting her own business 31 years ago! She has been an instructor on IAQ for the Building Operator Certification program for the Midwest Energy Efficiency Alliance and Focus on Energy for over ten years.
In addition to taking air samples in manufacturing environments, Sharon has completed air quality studies in a very wide variety of worksites including schools, hospitals, clinics, casino security suites, department stores, animal research rooms, correctional facilities, and, of course, office buildings.
